Dispute Resolution
Fair, evidence-based resolution backed by escrow.
Dispute Resolution
Social Bidz is built on trust. When something goes wrong, our resolution team steps in to review the facts and reach a fair, binding decision. Because funds stay in escrow during a dispute, both buyer and seller are protected.
When to open a dispute
- The channel does not match the listing.
- The transfer did not complete as agreed.
- You suspect misrepresentation or fraud.
How it works
First, try to resolve the issue directly with the other party through platform chat. If that fails, request escrow help from within the conversation, or contact our team. Both parties submit evidence: chat records, analytics, and transfer details.
Our decision
The resolution team reviews escrow terms, listing accuracy, and all communication records, then issues a binding decision. Funds are released or refunded based on that outcome.
Need help now?
Open the escrow support chat from your dashboard, or use the Contact page and select "Dispute" as the subject.
Still have questions? Our team is here to help.