Help Center

How Can We Help?

Search our FAQ or browse categories below.

Getting Started

Click the "Start Selling" button in the top right corner. You can sign up with your email address or connect with Google. Verification is required to start selling.

Yes! Browsing all listings is completely free. You only pay when you decide to make a purchase or upgrade to a premium plan.

Public listings can be browsed without an account. Account and identity requirements depend on the marketplace action, with seller verification required before a listing can be approved.

Buying Channels

Browse listings, message the seller, and initiate a buy request or offer. After the seller accepts, fund escrow and follow the guided transfer and verification timeline.

Submitted listings are reviewed using the channel details and evidence provided by the seller. A review does not replace the buyer's own due diligence before purchase.

Absolutely. You can message sellers to request detailed analytics, screen shares, or any additional information before committing to a purchase.

Selling Channels

Create a listing by providing your channel details, uploading the required analytics screenshots, and setting your price. The listing enters review before it can appear publicly.

The buyer pays the channel price plus a 1.5-7% service fee ($2 minimum), with lower rates on higher-value deals.

Escrow releases your payout after the required transfer, verification, and protection steps are complete. Available withdrawal methods and networks are shown in your Balance page.

Escrow & Payments

The buyer funds escrow after an accepted request. Social Bidz then guides and verifies the controlled transfer, applies the deal protection period, and releases or refunds funds under the recorded workflow.

The payment screen shows the methods and currencies currently enabled by Social Bidz. Availability can vary by provider, currency, network, and country.

The live deal timeline shows the current step and applicable protection period. Timing depends on payment confirmation, transfer progress, verification, and any dispute review.

Account & Security

We use HTTPS, protected sessions, access controls, and security monitoring. Data is handled according to our Privacy Policy and applicable legal requirements.

You can request account deletion from settings. Some transaction, payment, safety, or legal records may need to be retained as described in the Privacy Policy.

Use the "Forgot Password" link on the login page to reset your password. You will receive a reset link via email.

Still Need Help?

Send the support team your question and the relevant listing or transaction details.